If you suspect someone is being financially harmed, make a referral
Adult Support and Protection Week 2025
What would you do if you were concerned that an adult you know was being financially harmed?
Older adults in particular can be vulnerable to being harmed financially; sometimes by strangers or professional scammers, but also by people they know and trust.
Types of financial harm
Financial harm can cover theft, fraud and pressure to sign over property or money. It also relates to rogue traders, online scammers and misuse of benefits.
People can be at increased risk to be harmed financially through factors such as ill health, trauma and physical or mental health conditions.
It can happen anywhere – in someone’s home, where they work, or in a public place – and is often caused by the people closest to them. It can even happen in places responsible for keeping someone safe, such as a care home, hospital or day centre.
It’s important to speak up about any concerns you have, as the person may not be able to do so themselves.
Signs of harm
Signs of financial harm can vary, but could include things you see or hear about the adult and their financial situation.
You might notice that an adult you know is struggling to pay their bills when previously it was not an issue. You might be concerned that there is less food in the house.
You may be suspicious that someone known to the adult is not acting in their best interests regarding their finances.
Reporting harm
If you’re worried that someone is at risk of harm or neglect from others, or harming or neglecting themselves, contact:
- Kilmarnock – 01563 554200
- Cumnock – 01290 427720
- Email – HSCPCustomerFirst@east-ayrshire.gov.uk
Alternatively, you can contact the police on 101, or call 999 if you believe the person is in immediate danger.
More information
Look out for the Kilmarnock Viaduct lit purple to mark Adult Support and Protection Week 2025.
To find out more about harm visit our adult support and protection pages on East Ayrshire Council’s website.
