Introducing…Vicki Campbell

Vicki Campbell, Head of Primary and Urgent Care

Vicki joined East Ayrshire Health and Social Care Partnership in 2017.

Here she tells us about her day-to-day working life and what she enjoys most about her role…

Due to the wide range of services within my portfolio, no day is ever the same…which I love!

I try to base myself across Ayrshire throughout the week to ensure I am networking and accessible to my various teams. My diary is usually very meeting-heavy but with variety, including local team meetings, IJB meetings and NHS Corporate Management Team meetings. I also represent Primary Care in various national forums.

I like to get out and about to speak to teams on the ground, hear about their roles and any challenges they have, and understand if I can do anything to improve their experience.

I am passionate about leading the delivery of high quality care for our population.  As Primary Care is the first point of contact for people and links across the whole system, I am grateful I get to work with a wide range of colleagues. Working within East Ayrshire HSCP allows an opportunity to work right across extended partner and patient groups where I get a real insight of the person or population we try to serve.

I don’t like to stand still and am always seeking out ways to improve how we provide services.  As someone who has been supported in their development over many years, I am also enthusiastic about staff development, supporting people to achieve their full potential.

Good advice I have been given over the years to help me succeed is ‘don’t waste too much energy on the things you can’t control – focus your energy on what you can change and influence’. Another one is ‘Put the patient and/or their families at the heart of your thought process and the rest will take care of itself’. Both bits of advice inform my day-to day decision-making and challenge the status quo in many situations.

With such a busy work role, I always strive to protect my own health and wellbeing, usually by training towards a running event or planning holidays and events with friends and family.