Contact Us

We are here to help you…

Whether it’s to thank a member of staff, tell us how you’ve been helped, or to let us know where we could do things better – we are always here to listen. We value your feedback on all areas of our work. It helps us to learn, innovate and develop services that support the needs of East Ayrshire, making them better for everyone.

For both the good and the bad, you can use Care Opinion to tell us your story, or get in touch directly. We also have our complaints process for those who wish to use this. Please review our guidance on submitting comments, suggestions, and complaints, as well as freedom of information.

Care Opinion

If you’ve experienced health care recently, either as a patient yourself or as a carer or friend of someone else, please tell us how it was. What was good? What could have been better?

Your story will be handled confidentially by the non-profit service Care Opinion. Your story may appear (without your name) on their website. Care Opinion asks the health service to respond to the feedback you share, but does not reveal your identity.

This service is independent of EAHSCP and the NHS. For more information about Care Opinion and how your story is handled, visit the Care Opinion website.

Or, get in touch directly using the form below to tell us about your experience .